CIC Commercial Casualty Webinar:
August 17-18, 2027
Everything you need for access to your seminar is below.
- Agenda and access links (found in agenda, one for each 4-hour topic)
- Connection Details & Technical Support
- Attendance Compliance
- Course Materials
- Requesting CE Credit
- Exam & Proctor Information
- Exam Tips
Agenda - ALL TIMES ARE EASTERN DAYLIGHT TIME (EDT)
CIC Commercial Casualty - Live Webinar
Date | Time | Topic | Speaker | Meeting ID | Webinar Links |
8/17 | 7:30 – 8:00 AM | Join Webinar |
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8/17 | 8 AM – 12:15 PM | Commercial General Liability Concepts and Coverages | Steve Lyon, CIC, CRM, CPCU, ARM, AAI, AFIS, CRIS, AIS, MLIS | 863 1052 8773 | https://us06web.zoom.us/webinar/register/WN_1ZjmWfNOQcqPKpyMaiJgnA |
8/17 | 12:15 – 1:15 PM | Lunch Break |
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8/17 | 1:15 – 5:15 PM | Additional Insured Concepts & Endorsements | Steve Lyon, CIC, CRM, CPCU, ARM, AAI, AFIS, CRIS, AIS, MLIS | 832 3952 8777 | https://us06web.zoom.us/webinar/register/WN_Hd3KmQk5S8OOIz8SyIM7VQ |
8/17 | 5:15 – 5:30 PM | Exam Briefing for Test Takers (optional) |
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Date | Time | Topic | Speaker | Meeting ID | Webinar Links |
8/18 | 7:30 – 8:00 AM | Join Webinar |
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8/18 | 8 AM – Noon | Business Automobile Coverages & Endorsements | Tim McClendon, CIC, CWCA | 842 6369 5312 | https://us06web.zoom.us/webinar/register/WN_No5G_he4SdCW_UHmM-Awdg |
8/18 | Noon – 1 PM | Lunch Break |
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8/18 | 1 – 2 PM | Business Automobile Coverages & Endorsements (con’t.) | Tim McClendon, CIC, CWCA | 899 9625 5871 | https://us06web.zoom.us/webinar/register/WN_PepGgzjESoGlvfhFLycIAA |
8/18 | 2 – 5 PM | Workers Compensation and Employers Liability |
Connection Information & Technical Difficulties
- The webinar is delivered through Zoom. Connecting through a remote office network or VPN may cause audio/video issues and interfere with attendance polling. We strongly recommend connecting outside of a VPN or remote office network whenever possible.
- When joining the webinar, enter your first and last name, email address, and your resident license state (if a licensed producer). If you are unlicensed, enter “not licensed.” No passcode is required.
- Audio will be delivered through your computer or mobile device speakers. There is no dial-in audio option.
- Pay close attention to the education consultant’s opening remarks for important attendance and participation requirements.
Attendance Compliance
- Your name
- The missed poll number
- Reason for the missed poll
Example: John Smith, missed poll #4, internet connection issue
Course Materials
Notebooks are accessible 10 days prior to the program. Once available, click here to access course materials in PDF format. You can print the materials or download them to your laptop, tablet, or e-reader for reference during the webinar. If you have difficulty downloading the materials, copy and paste the following URL into your browser:
https://www.iabforme.com/wp-content/uploads/2026/08/CIC-Commercial-Casualty.pdf
Additional Learning Resources
Click here to view additional learning resources from the Risk & Insurance Education Alliance. These resources will not be reviewed during class but are available for your reference and additional study.
Requesting CE Credits
- Sign in at riskeducation.org.
- Select Course History.
- Locate the course title.
- Click on Modify CE in the right column.
- Complete and submit your CE selection.
- Sign in at riskeducation.org.
- Select My Courses, then Course History.
- Locate the course and click the Affidavit button in the Action Items column.
- Review the affidavit, electronically sign it, and click submit.
Exam and Proctor Details
Exam Availability
You will access the exam through the Alliance’s Learning Management System (LMS).
The exam will be available Monday, 1:01 AM ET through Thursday, 12:59 AM ET during the week following the final webinar. You may take the exam any time during this testing window.
Once you begin the exam, you will have two hours to complete it. All questions are essay/short answer.
Please plan accordingly. We do not recommend taking the exam after 4:30 pm ET on Thursday, as IA&B offices will be closed and technical assistance will not be available if needed.
No exam access or extensions will be granted after the testing window closes.
Exam Proctor Requirements
- Is not a family member.
- Is not involved in your business or employment relationship.
- Has no financial interest in your success or failure.
- Has no personal interest in the outcome of your exam.
MonitorEDU provides remote proctoring services. No appointment is necessary, and proctors are available on demand.
Requirements:
- A smartphone or tablet
- The Google Meet app installed on the device
To use MonitorEDU:
- Visit https://allianceproctor.com/.
- Pay the applicable proctoring fee.
- When you are ready to take the exam, return to the website and select connect to Proctor.
Option 2 – Testing Center
You may complete your exam at an approved testing location.
To find a testing center, search online for “approved proctors near me.” Common testing locations include colleges, universities, libraries, and learning centers.
Option 3 – Employer Proctor
An individual in a dedicated Human Resources or Training Department role within your organization may serve as your proctor.
Note: For additional information and instructional videos regarding proctor requirements, visit https://www.riskeducation.org/proctor-monitor-rules/. Do not launch the exam without a proctor present. Doing so may result in the loss of your exam attempt.
Submitting your Proctor for Approval
How to Submit Your Proctor Information
- Log in to your PROfile account at https://pro.scic.com/SignIn.
- Select “Course History” from the left navigation menu.
- Locate your course and select Proctor.
- Complete the required information and click Submit.
- If using MonitorEDU, select the MonitorEDU option at the top of the page.
Accessing the Exam
You will access your exam through your Alliance PROfile account, which is the Alliance’s platform for tracking your CIC coursework and exam activity. You can access your account here, https://pro.scic.com/SignIn.
If you have forgotten your login credentials, you may request them from the sign-in page.
If this is your first Alliance program and you do not yet have a PROfile account, contact the Alliance at 800-633-2165 for assistance.
Tip: Log in to your PROfile account before the exam window opens to resolve any login issues in advance and avoid unnecessary stress on exam day.
Taking the Exam: Step-by-Step
- Login to your PROfile.
- From your homepage, select Launch Learning Portal, in the blue box in the upper-right corner of the screen.
- In the LMS, select the orange Learning Center box and locate your current course. Click Launch.
- Open the exam from the course table of contents and follow the on-screen instructions.
- Complete and submit your exam.
Video Tutorial: Click here to watch an online video that walks you through the above steps.
For urgent exam issues, including exam access problems, contact examhelp@riskeducation.org.
Exam Tips and Important Notes
- Question responses are automatically saved when you move to the next page.
- Plan to take the exam in a quiet, distraction-free environment.
- Notebooks, study materials, and cell phones are not permitted during the exam.
- You may use:
- Blank sheet of scratch paper (must be destroyed after testing)
- A basic function calculator (financial calculators are not permitted)
- Leaving the exam room is not permitted except for restroom breaks. No cell phones, notes, or other materials may accompany you when you leave the room.
- The proctor must remain in the room throughout the exam and be positioned so they can view your screen.
- The online exam includes a timer to help proctors enforce the time limit. Exams will automatically submit when the time limit expires. Participants who finish early may submit their exam at that time.
- Before submitting, review your answers on all exam pages ensuring they are complete and accurate.
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