Insuring Careers Certification Program

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Participant Information: DE

Welcome

Welcome to the Insuring Careers Certification Program (ICCP)! It is essential to read this welcome message carefully, as it contains information on how to successfully approach this program.

Each of the online modules will take approximately 45-60 minutes to complete on the first review. However, we encourage you to review the modules until you are comfortable with the content. It may take multiple views to fully understand the content. Remember, you have up to six months to complete all requirements for the program.

Accessing Your Online Learning Portal

To access your online learning portal, you must first log into your IA&B account at www.iabforme.com/login.

Use the login credentials you created when you registered for this program. Once logged in:

1

Click on My Portal in the top right of the screen.
2

Navigate to My Account at the bottom of the page.
3

Click on My Education, Events & Products. You will see the Insuring Careers Certification Program in the My Upcoming Education & Events table.
4

Click on the Access button in the Event Code column.

Steps To Success

Step A: Introduction to Insurance – Online Modules

All four introductory online modules must be completed prior to beginning your state licensing exam preparation.

Step B: Registration Instructions for Live Online Training via ExamFX

Note: Refer to your ICCP Study Guide for your Unique Discount Code.

Go to https://checkout.examfx.com/checkout/product
- This will take you to the first step – Product Details.
- Enter the Discount Code in the appropriate field. Click “Apply.”
- You may enter your manager’s email address in the next field; however, this is not required.
- Click on “Next Step.”
- Click on the down arrow next to “Select an Available Product” and choose “Insurance Prelicensing” and the state for licensure (MD).
Select Training – Choose “Property & Casualty.” Click “Next Step.”
Select Package – Click on the small addition (+) sign under the package price for “Property & Casualty – Live Online Study Package.” Click “Next Step.”
Your order summary will appear and will show a $0 balance. Click Continue (Do NOT click “Select Add-ons”).
Click on “Create an Account” for ExamFX. Complete your account information and accept the terms and conditions.
Click “Continue” on the Checkout screen.
You may now launch the online course and register for the live online training. The online training is not required but included as an added benefit for you. You can use the study manual that was shipped to you for note taking and reference.

Step C: Study the Exam Preparation Textbook and Take the State Licensing Exam

Plan to spend roughly one month studying for your state licensing exam using our exam preparation resources. Remember, you will NOT be completing online modules during this portion of the certification program.
Follow the ExamFX online content as well as read and study the licensing exam preparation textbook.
When you believe you are ready, make an appointment for your state exam through PearsonVue.
https://home.pearsonvue.com/de/insurance or call 800-274-0455.
Take and pass your exam! If you are unsuccessful in passing your exam, IA&B staff are available to discuss your score results and to provide suggestions on additional study and focus. Staff contact information is on the following page.

Step D: Apply for Your License

Go to www.insurance.delaware.gov or call 302-674-7390 (licensing) for complete license application information.

Step E: Log into Your IA&B Learning Portal to Submit State Exam Results

Refer to “accessing your learning portal” on the first page of this letter. Go to Section 2 – Licensure (exam preparation) and submit your licensing exam results. Once you have submitted your exam information, Sections 3 and 4 will become accessible.

Step F: Complete the Remaining 32 ICCP Online Modules

While studying for the state licensing exam is mostly memorization, the core of the ICCP is found in Sections 3 (26 modules) and 4 (6 modules). This is where we take a deeper dive into the policies you will be selling and servicing during your career, providing you with essential business skills to lead you to success. You can access these modules as many times as you like, and they can be completed in any order.

Step G: ICCP Final Exam

The intent of the ICCP final exam is to gauge your knowledge of the policies as well as the business skills needed to be successful in this industry. This test consists of 100 questions; and a score of 70 correct answers is required to pass. You may use your notes to complete the exam. Upon successful completion, you will receive an email notification that you have earned the certification. In addition, you will receive a congratulatory letter and certificate via mail.

Who To Contact If You Have Questions

We are always here to help you through the process. Please review contacts below.

Outreach Reason

Contact

General information and questions on the certification program

Heather Ulrich
heatheru@iabforme.com
800-998-9644, ext. 407

Technical questions about content and policy language

Jess McWilliams
jessicam@iabforme.com
800-998-9644, ext. 503

Licensing process (scheduling exam, signing up for a course, trouble passing the exam)

Susan Zvorsky
suez@iabforme.com
800-998-9644, ext. 206

650 Wilson Lane, Suite 200
Mechanicsburg, PA 17055

191 Main Street
Annapolis, MD 21401

Toll Free: 800-998-9644
Fax: 717-795-8347
Email: IAB@IABforME.com

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