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Dynamics of Service

Search & register for upcoming Dynamics of Service & CISR courses.

Who should attend a Dynamics of Service Seminar?

This course is designed for insurance professionals involved in the service process.  This one-day course offers instruction for participants to improve their skills and expand their knowledge in the service arena.

Program Information

Registration Fee
Members & Non-members     $189 ($195 for courses January 1, 2014 and later)

Schedule
Registration:  7:30 a.m.
Seminar:  8:00 a.m. - 5:00 p.m.

Topics

  • Explore the role of service from the sale to customer satisfaction
  • Target the "people" issues that surface daily
  • Learn powerful people skills and have a positive impact
  • Improve listening and communication skills to handle difficult people and unpleasant situations

*This seminar can be used as an update option for CISR designee holders. However, it is not part of the five CISR seminars needed to earn the designation.

Search & register for upcoming Dynamics of Service & CISR courses.


 
  

Upcoming Programs


CISR Personal Auto   
        June 25 ~ Mechanicsburg, PA
CISR Comm. Property   
        June 26 ~Wyomissing, PA
CIC Comm. Casualty   
        June 26-28 ~ Lancaster, PA
CISR Life & Health   
        July 9 ~ Frederick, MD
CISR Life & Health   
        July 10 ~ Altoona, PA
CISR Pers. Residential   
        July 10 ~ Lancaster, PA
James K. Ruble Seminar   
        July 10-11 ~ Macungie, PA
CISR Personal Auto   
        July 11 ~ Trevose, PA
P&C Lic. Study Course   
        July 16-18 ~ Exton, PAFull Schedule