Skip Navigation

Chairman of the Board's Message

A season for change

John Hollister

Welcome to the season of change, with the new year just around the corner. That transition always brings a sense of optimism, energy and possibility.

At your agents’ association, the winds of change are blowing, too. The staff is refining the IA&B brand by honing in on the member experience. You’ll notice a difference in the months ahead as they streamline IA&B communication and zero in on what’s important to you.

On the board level, there’s a sense of excitement, too. At our fall meeting, we approved a revamped Partners Program, which will provide greater benefit to our member agents and carrier partners alike. Plus, we accepted the recommendations of the Futures Task Force, which will keep young agents and industry perpetuation at the forefront of IA&B’s work.

Finally, I would be remiss if I didn’t mention another change: As of Jan. 1, Jason Ernest, Esq. will become president and CEO of IA&B. He takes the reins from Rick Russell, who will retire after nearly four decades with the organization. While the transition will be seamless to IA&B members, it is worth noting that the board of directors is confident and enthusiastic about the organization’s future under Jason and incredibly grateful for how far IA&B has come under Rick’s leadership.

May you have a healthy and happy holiday season – and positive changes in the new year.

All the best,

John Hollister 

John's message originally appeared in the December Primary Agent magazine.

Read the complete publication online



Read Primary Agent on smart phone, tablet


Enjoy a digitally optimized Primary Agent on your smart phone or tablet, available via free iOS and Android apps. Simply download and open the Issuu app, and then search "Primary Agent."

Download the free app from Google PlayDownload the free app from iTunes

Hear from our members

Watch this short video to hear what "IA&B for ME!" means for these members.