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Agency Management

Access our tools to run your agency more effectively.

Starting an agency — Use our guide to understand the necessities for starting your own independent insurance agency.

Licensing — Read up on how to secure and maintain individual, agency and non-resident licenses.

HR / Employee Management — Rely on our HR Solution© collection of human resources products and services, Producer Agreement Toolkit, employment background check resources and more to run a successful agency, including:

DOL Overtime Rule — Shortcut to review how to comply with the Fair Labor Standards Act. 

Mapping Training & CE — Use job-specific training paths to guide the training process for a smoother transition.

Policies & Procedures — Formalizing agency business processes and workflows into a  Policies & Procedures Manual

E&O Prevention — Find E&O prevention tools, including sample disclaimers, FAQs and best practices.

Emergency Planning — Prepare for the unexpected with our interactive online Business Continuity Planning Manual to create a customized plan for your agency to activate in the event of an emergency.

Benchmarking — Compare your agency with other agencies around the country, including the best performing ones

Perpetuation / M&A — Plan for the future of the agency with resources on valuation and market conditions and find consultants.


 
  

Need help?

Fee-for-service counselors are available to help in lieu of many of the DIY compliance resources described here.
800-998-9644, option 4

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Upcoming Programs


P&C Licensing Course   
        Jan. 29-31 ~ Mechanicsburg, PA
CISR Personal Lines   
        Feb. 5 ~ Newtown Square, PA
CISR Pers. Residential   
        Feb. 6 ~ Mechanicsburg, PA
CISR Agency Operations   
        Feb. 7 ~ Pittsburgh, PA
P&C Licensing Course   
        Feb. 12-14 ~ Breinigsville, PA
L&H Licensing Course   
        Feb. 19-21 ~ Mechanicsburg, PA
CIC Agency Management   
        Feb. 20-22 ~ Harrisburg, PA
HOLD: Auto/Recreation   
        Feb. 26 ~ Frederick, MD
HOLD: Auto/Recreation   
        Feb. 27 ~ York, PAFull Schedule

Agency Procedure Manual

Customizable documents to formalize agency workflows.

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