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2019 IA&B Futures Conference


Kelly Donahue-Piro

Kelly Donahue-Piro

Kelly Donahue-Piro is founder and president of Agency Performance Partners and co-founder of the sister marketing company, Agency Appeal. She’s an in-demand speaker at regional and national insurance conferences and a social media and digital marketing trailblazer. In her years of consulting, marketing, training, and public speaking, she’s worked with more than 1,000 insurance agencies of all sizes, as well as with noted industry organizations throughout the United States and Canada. Connect with Kelly at LinkedIn or learn more about her companies at

Becky Lathrop, CIC, CPIA

Becky Lathrop

Becky Lathrop, CIC, CPIA, has a degree in Risk Management and Insurance from Florida State University and has been working in the insurance industry for over 25 years. Since 1998, she has been helping agencies to grow profitably by counseling them in areas such as workflow management, staff organization and stratification, sales/marketing business plans, client retention, strategic planning, and producer compensation. Becky's agency and corporate experience provides unique perspective when assisting her clients. 

Rich Molden

Rich Molden

Rich Molden is a Certified Professional Behavioral Analyst and the founder of Performance Development Group, experts in employee and customer engagement. Rich has been a strategic partner of IA&B and its member agencies for over 20 years, providing assessment tools and expertise dedicated to identifying, hiring, developing, and retaining exceptional performers. Learn more by visiting

Virginia Roth

Virginia Roth

Virginia Roth is president of the advertising agency PPO&S. She is a born leader and skilled listener who is proficient at translating client needs into actionable strategies. Virginia is an extreme believer in communications that are based on a foundation of research, and she is ever-vigilant on results monitoring and analysis and keeping executive teams informed every step of the way. She has worked with insurance industry clients for over 20 years.


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2020 Futures Program
Input Group

A special thank-you goes out to our 2020 Input Group members, who are offering their insight and providing a sounding board throughout the Futures Conference planning process.

Michelle Battisti
Thompson Gusic Insurance Group Inc.
Pittsburgh, PA

Christopher Fantaski
Horst Insurance
Lancaster, PA

Reagan Fisher
Winstead Insurance Agency
Elkton, MD

Shayne McIntosh
JPI Insurance Associates Inc.
Dillsburg, PA

Jonathan Yasik
Poland & Sullivan Insurance Inc.
Newark, DE

Alexandra Yeity
CrossKeys Insurance Inc.
Reading, PA